Randolph USA Reviews

The prices for products on Randolphusa.com vary depending on the item. For instance, the RE RANGER PHANTOM 2.0 KIT is priced at $160. This kit includes ventilation windows, three lens choices, never-slip temple tips, and offers 100% UVA/UVB protection. It also comes with a limited two-year warranty. Another product, the Hunter Sunglasses Collection, ranges in price from $158 to $268. All products come with Randolph's lifetime guarantee on all solder joints. Please note that these prices are subject to change and may not include additional costs such as shipping or taxes.

"Randolphusa.com" is known for its handcrafted American eyewear. The website offers a variety of products, with a particular focus on sunglasses. Customers have praised the build quality and comfort of these sunglasses. One unique feature offered by the company is the ability to have your name engraved on the side of the sunglasses. However, some customers have reported issues with the customer service and the lens quality of the sunglasses. The company also offers free and immediate exchanges or returns within 30 days of the original purchase for domestic U.S. orders placed on RandolphUSA.com. Services like Laser Engraving are not eligible for refund but engraved items are eligible for exchange. Some items may not qualify for exchange or return. The company celebrated its 50th anniversary with a limited edition collection.

Randolphusa.com has a return policy that allows for free and immediate exchanges or returns. Orders are eligible for exchange or return within 30 days of the original purchase. This applies to domestic U.S. orders placed on RandolphUSA.com. However, Randolph products purchased from other vendors or third parties are not eligible for exchanges or returns through RandolphUSA.com. Services like Laser Engraving are not eligible for refund but engraved items are eligible for exchange. Some items may not qualify for exchange or return.

For U.S. returns, customers can print the pre-paid return label and package their item(s) safely and securely, including the original packaging and accessories. The package can be dropped off at a designated carrier location. Once an exchange or refund is completed on RandolphUSA.com, customers have 14 days to get their item on its way. The requested refund will be processed when the package is received by the carrier. If the item is not received by the carrier within 14 days of the completed exchange or return request, the original purchase amount may not be refunded or applied to the exchange order.

For international returns, customers are advised to send their product for repair or warranty to Randolph Engineering, Inc. Attn: Customer Care 26 Thomas Patten Drive Randolph, MA 02368 USA.

In terms of shipping policy, free shipping applies to U.S. domestic orders with purchases totaling $99 or more only. The shipping method is at the discretion of Randolphusa.com, but customers may upgrade their shipping to a method of their choice at checkout for additional charges. Orders placed after 3pm EST will be shipped the next business day. Delivery dates are estimates and not guaranteed. Customization such as personalized engraving adds up to 3 business days to the order ship date. International shipping is excluded from the free shipping option. Non-U.S. or "International" customers are responsible for shipping costs plus all duties, fees, and taxes..